COURSE BRIEFS
Diploma in Credit Control and Debt Management
Course Overview
This course is designed for students who wish to gain an understanding of principles and practice of controlling credit and managing debt in commercial organizations.
Course Objectives
Describe methods of controlling credit
Investigate methods of credit checking
Examine the use of the courts and debt management agencies in recovering debt
Describe how to collect debt by letter and telephone
Course Outline
-Credit Control
? Credit
? My customer credit worthy
? Credit control measures
? Debt Recovery Through the Courts
? Statutory Demands, Insolvency and Bankruptcy
? VAT & Tax Relief for Bad Debts
-Debt management Agencies
? Credit Checking Agencies
? Factoring companies
? Specialist Legal Services
? The courts
? Debt Collection Agencies
-Communication
? Telephone communication
? Written communication
? How to Deal with Customer Responses
Training Format:
All materials are made available through our Online Learning Platform
Students should commit approximately 5-6 hours of their time per week
Materials Provided:
Online delivery of curriculum materials, exercises and templates.
Assignments:
In order to demonstrate their understanding of the course content, students will be required to submit assignments at the end of every month.
Duration of course 6 months
REGIONS TARGETED: Global
To register for course, please contact:
Online Training Coordinator
Africa Institute for Project Management Studies
Email: info@onlinelearningcentre.org
Website: www.onlinelearningcentre.org
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